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  1. Question 1 of 7
    1. Question

    1. What are the five steps to optimize your management of operations according to the text?

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  2. Question 2 of 7
    2. Question

    2. What is the main purpose of stakeholder management in an organization?

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  3. Question 3 of 7
    3. Question

    3. True or False: In the event of a crisis, the success of crisis management largely depends on the company's quick and precise communication with its stakeholders.

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  4. Question 4 of 7
    4. Question

    4. Which of the following is NOT one of the six key tasks of HR crisis management?

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  5. Question 5 of 7
    5. Question

    5. What is NOT included in the eight steps to create a crisis communication plan?

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  6. Question 6 of 7
    6. Question

    6. Which of the following does NOT belong to the "Five A's of Crisis Communication"?

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  7. Question 7 of 7
    7. Question

    7. What are the main benefits of social media monitoring for a business?

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